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What Sets Memphis Invest Apart
"If we concentrate on getting better our customers will demand that we get bigger." S. Truett Cathy
“We are a customer service company that is in the real estate investment & property management business.” Chris Clothier, Memphis Invest Partner
Real estate investing and the words "customer service excellence" are rarely used in the same sentence. In 2010, Memphis Invest set out to change that and build an award-winning customer-service team with a plan to WOW our clients!
Memphis Invest has committed its resources to building an incredible customer service team and program. With a state-of-the-art information management system and six dedicated team members whose only focus is the client experience, Memphis invest is committed to providing you with best-in-class communication, transparency and accurate data delivery. Because of this commitment, 63% of sales each month go to an existing client who is building out their portfolio!
Our business philosophy begins and ends with that one statement from Truett Cathy, founder of Chik-Fil-A Restaurants. Early on, when we were a small real estate investing company with a handful of team members, we began studying business books, customer service books and management books as a group. We have continued that habit as we've grown to a Top-50 homebuying company in the country, employing over 60 team members.
The commitment to continually improving as a company has helped us to adapt our services to meet the needs of today's real estate investor. Investors must have access to data and up-to-date information as well as a very transparent process. With huge investments in these areas, Memphis Invest has separated our company from every other real estate investment company.
As Memphis Invest has grown, we can see how a dedication to providing fundamentally sound investment properties with a commitment to high-quality renovations, excellent property management and top-tier customer service has made the difference.
Accurate Investment Data
Real estate investors expect companies to be accurate with their numbers and projections and to conduct themselves like experts in their markets. They also expect companies to be accessible, transparent and honest in their communication. The Clothier family set out to build a company that met or exceeded investors' expectations and develop a standard for other companies to follow.
Today, Memphis Invest is considered by our peers to be the Gold Standard in the turnkey real estate industry. We host other turnkey companies in our offices to show how our company was built and the level that they have to perform if they want to be considered a great company.
Pioneering the Turnkey Investment Process
Memphis Invest, GP, truly pioneered the turnkey investing process and we have worked hard to develop the same standards of excellence with our Dallas and Houston offices. Honest, open and transparent communications are the integral ingredients to our success. Each is extremely important for all real estate investors, but especially for out-of-area real estate investors.
As our company has developed through the years, many real estate investors have come to trust and respect us for our honest opinion and upfront advice. We've also grown as a leader in the real estate investment industry, and many companies seek our advice and input as they try to develop similar companies in their cities. Memphis Invest has earned the reputation as a leader in the real estate investment community and the title of "Premier Real Estate Investing Company in the U.S."